420. DAN WESSON AND CHELLE PETERSON ON COMPETING WITH BIG OPERATORS USING BETTER SYSTEMS

What happens when a coworking operator gets completely fed up with their tech stack… and decides to build their own solution? That’s exactly what Dan Wesson and Chelle Peterson did. Dan and Chelle are the co-founders of The Post Workspace and CoLevel, and I’ve known them since they went through Coworking Startup School back in […]
419. HOW COURTNEY SCHWARTZ AT FIREWORKS COWORKING USES AI TO GET TIME BACK FOR WHAT MATTERS

What if AI didn’t replace your community manager… but actually made them better at their job? That’s exactly what Courtney Schwartz is doing at FireWorks Coworking—and it’s such a refreshing take on a topic that can feel overwhelming (or even a little threatening) in our industry. Courtney is deeply passionate about people, community, and creating […]
418. YARDI’S PETER KOLACZYNSKI SHARES COWORKING GROWTH DATA DRIVERS

Most people don’t spend 13 years quietly building one of the most comprehensive datasets in commercial real estate. But that’s exactly what Peter Kolaczynski has been doing at Yardi. In this episode, Jamie sits down with Peter Kolaczynski, Associate Director of CommercialEdge, to unpack what’s really happening beneath the surface of the coworking and office […]
417. HOW GLEN HICKS BUILT A SELF-SERVE COWORKING SPACE (AND RUNS IT FROM 3 HOURS AWAY)

What if you built a coworking space… designed so you barely had to be there? That’s exactly what Glen Hicks did. After 27 years in IT leadership and a life-changing heart attack at 34, Glen completely rethought how he worked. Instead of jumping into another executive role, he became what he calls a “digital independent.” […]
416. FLEXIBILITY WITH BOUNDARIES: NICOLE ANTOLINO ON THE REAL ROLE OF A COMMUNITY MANAGER

What if the secret to running a thriving coworking space isn’t fancy software or a massive team… but one incredibly grounded, genuinely caring community manager? I finally got to sit down with Nicole Antolino, Community Manager at Fireworks Coworking in Marietta, Georgia and this conversation was long overdue. Nicole has been part of our Community […]
415. 6 THINGS COWORKING SPACE OWNERS ARE UNDERSPENDING ON

What’s worse than overspending on things that don’t deliver ROI? Underinvesting in the areas that actually make or break your business. This week, Jamie flips last week’s episode on its head and tackles the critical areas where coworking operators consistently underspend—and pay the price in lost revenue, lower margins, and frustrated members. From soundproofing decisions […]
414. 4 THINGS COWORKING SPACE OWNERS ARE OVERSPENDING ON

What happens when good intentions meet bad ROI? This week, Jamie tackles the spending decisions that quietly drain coworking operators’ margins—and shares what to do instead. Fresh from working with clients who are making these exact mistakes, Jamie breaks down the four most common areas where operators overspend: marketing agencies that don’t understand local business, […]
413. IS “COMMUNITY MANAGER” THE RIGHT TITLE FOR THE PERSON RUNNING YOUR COWORKING SPACE?

This week, Jamie Russo tackles a slightly uncomfortable question—especially for someone who runs a program called Community Manager University. But if you’re struggling to find quality candidates when you post that job title, this episode might change how you think about recruiting. Here’s the problem: the community manager title anchors candidates on member interaction and […]
412. SHOULD YOU ANSWER WHEN IWG CALLS? WHAT LANDLORDS NEED TO KNOW ABOUT REGUS PARTNERSHIP DEALS

IWG (the parent company of Regus) just cold called you about turning your office building into a coworking space—and you have no idea how to evaluate their offer. This week, Jamie Russo breaks down exactly what landlords and building owners need to know before signing a management agreement with IWG, Regus, or any other operator […]
411. THE “WHY NOT?” APPROACH: SUE REARDON ON EXPERIMENTING HER WAY TO SUCCESS AT SUITE SPOTTE

What happens when a small business coach realizes her clients need more than advice—they need a place to actually work? She converts the loft she’s been living in with her family into a coworking space. This week, Jamie Russo sits down with Sue Reardon, co-founder and community connector at Suite Spotte in Forest Park and La […]