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415. 6 THINGS COWORKING SPACE OWNERS ARE UNDERSPENDING ON

What’s worse than overspending on things that don’t deliver ROI? Underinvesting in the areas that actually make or break your business. This week, Jamie flips last week’s episode on its head and tackles the critical areas where coworking operators consistently underspend—and pay the price in lost revenue, lower margins, and frustrated members. From soundproofing decisions […]

414. 4 THINGS COWORKING SPACE OWNERS ARE OVERSPENDING ON

What happens when good intentions meet bad ROI? This week, Jamie tackles the spending decisions that quietly drain coworking operators’ margins—and shares what to do instead. Fresh from working with clients who are making these exact mistakes, Jamie breaks down the four most common areas where operators overspend: marketing agencies that don’t understand local business, […]

413. IS “COMMUNITY MANAGER” THE RIGHT TITLE FOR THE PERSON RUNNING YOUR COWORKING SPACE?

This week, Jamie Russo tackles a slightly uncomfortable question—especially for someone who runs a program called Community Manager University. But if you’re struggling to find quality candidates when you post that job title, this episode might change how you think about recruiting. Here’s the problem: the community manager title anchors candidates on member interaction and […]

410. THE DAY PASS EXPERIENCE: A CHECKLIST FOR TURNING DROP-INS INTO LONG-TERM MEMBERS

What happens when a coworking expert walks into a national coworking brand as a day pass user—and the experience falls flat? This week, Jamie shares her recent day pass experience and turns it into a practical checklist for operators who want to treat every day passer like a potential long-term member (because they might be). […]

409. THE INVISIBLE FLEX MODEL: HOW ANDREA PIRROTTI HELPS LANDLORDS ACTIVATE SPACE WITHOUT THE FRICTION

What happens when a flex workspace veteran with decades of global experience decides the future isn’t about branded coworking takeovers—but about making flex invisible so the building itself can thrive? In this episode, Andrea Pirrotti, Head of Real Estate at infinitSpace, shares her unconventional approach to helping landlords activate underutilized space without heavy CapEx, long […]

408. THE POWER OF FRACTIONAL OFFICES: HOW VENA BODDY BUILT THE FOUNDRY WORKSPACES

What happens when a lifelong hairstylist-turned-life-coach steps away from the salon and builds one of the most flexible, hyper-local coworking models I’ve ever seen? You get The Foundry Workspaces, created and operated by Vena Boddy, who brings an action-oriented, community-centered approach to coworking that works beautifully in her Michigan suburb. In this episode, Vena shares […]

407. BUILDING COWORKING WHERE IT DOESN’T EXIST YET: JODIE GALLANT’S STORY

What happens when a lifelong marketer and multi-business entrepreneur realizes she’s tired of working alone — and decides to build the space she wishes existed? In this episode, Jodie Gallant, CEO of WORK Lakes Region, shares the remarkable story behind launching the first coworking space of its kind in New Hampshire’s Lakes Region — and why […]

406. PLANNING FOR 2026: THEMES EVERY OPERATOR SHOULD BE THINKING ABOUT

In this episode, Jamie shares the key themes she’s taking into her 2026 planning — and why now is the moment to shift from working in your business to working on it. She also walks through what to expect in this year’s Q1 planning workshop and pop-up community. In this episode you’ll learn: • Why […]