199. Kris Elliott, COO of Expansive, On the Secrets to Their Google Reviews and How They're Shifting to Meet the Demand of Today's Flex Office Consumers

THE GUEST ON THIS EPISODE IS KRIS ELLIOTT, COO OF EXPANSIVE

Kris has deep industry experience - she started her flex office career at Regus, after 10 years in senior roles there, became President of Preferred Office Network for 7 years, and she’s now COO of Expansive, formerly Novel Coworking, formerly Level Office. I would like to call out that some of these transitions were spurred by relationships built at GWA conferences. In-person networking is magical - we can’t wait to get back to it!

I could talk shop with Kris for hours...but we had to narrow it down for today’s podcast. Here’s what we’re covering on this episode.

KRIS AND I DISCUSS:

Rebranding - not once but twice! Expansive, novel, level
The Expansive business model
How Expansive is shifting its product mix to serve today's customer needs
Expansive’s net promoter score and amazing GMB reviews
The unique Expansive company culture

If you’d like to step up your Google my Business and Google Review game, we can help you with that process in our mentorship program. To learn more about our mentor program, book a call with our team.