136. Jamie Russo shares Five Things to Focus on in your Coworking Business in 2020 to Drive Growth and Make an Impact
Welcome to the Everything Coworking Podcast episode number 136!
What's the goal of focusing on the right things in your coworking business in 2020?
1. Get more members
2. Keep more members
3. Make a bigger impact and meet your financial goals
In this episode, I walk through the five things you can focus on in your business this year to get results.
1. Creating systems in your business that help you to consistently hit the fundamentals that drive your business forward
2. Training and developing your team so that you can work ""on"" the business while they work ""in the business,"" and so that you can support their professional development and retain your strong team, longer.
3. Getting found first! Consistently focusing on local search will help you get found first so that you can get potential members through your door and wow them with your tour.
4. Celebrate your members! One of the stickiest aspects of your space is the relationships that your members build with your team and with each other. Celebrating them helps them to connect and feel relevant.
5. 1% your member experience! What are the little things you can do each day to create an excellent experience for your members and guests? If you're not competing on location, you're competing on service and experience.
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For the transcription of this episode, click here.
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