123. Inside the Work Life of Lorena Solis, International Winner of the Inaugural Community Management Award

Welcome to the Everything Coworking Podcast episode number 123!


Community Manager University:

I am about to launch Community Manager University which is a training and development platform for Community Managers from Day 1 to Regional Manager. 

The platform includes mini courses that cover the major buckets of the CM role including:

  • Community management

  • Operations

  • Marketing

  • Finance

  • Leadership

 The content is laid out in a graduated learning path so that the Community Manager can identify what content is relevant to them given their experience. They will also get resources, templates, Q&A calls each month and a Slack Group for peer networking. 

Click here to be notified when the program is available!

Today’s guest is Lorena Solis, Regional Manager, IOS Offices in Mexico in Guadalajaro and the 

 Questions for Lorena 

  1. What was your background before IOS OFFICES/Coworking?

  2. Started in 2007

  3. Why did you join IOS?

  4. Tell us about IOS

    1. How many locations

    2. How large are your spaces?

    3. How are you unique?

    4. What type of membership do you serve?

    5. How much do you spend on Herman Miller chairs each year (just kidding!)

    6. How are your locations staffed? With what roles and how many staff are on duty at any given time?

    7. What are some of the unique things that you do at IOS for your community (like your running races)

  5. You’ve been with IOS for almost 8 years - tell us what your role looked like when you started and how that has evolved over the years - what responsibilities did you have as you started, what did you add to your role over time?

  6. What does a typical day or week look like for you in  your current role?

  7. What do you think is the hardest part about your job?

  8. What is the most rewarding?

  9. What advice would you give to an operator that is hiring their first community manager?

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Jamie Russo